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Privacy Policy

Customer Care

We strive for 100% customer satisfaction. If you have questions or concerns at any point please reach out to us. Give our customer service line a call or text to speak with a member of Suzie's Squad.


Wholesale Inquiries

We love our independent retailers! If you have a wholesale request please email us at and we will get back to you as soon as possible.

Payment Methods

- Credit / Debit Cards

      Visa/Mastercard/American Express

- Offline Payments

Privacy & Safety

SECTION 1 - What do we do with your information? 

When you purchase something from our store, as part of the buying and selling process, we

collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP)

address in order to provide us with information that helps us learn about your browser and

operating system.

SECTION 2 - Consent 

How do you get my consent? When you provide us with personal information to complete a

transaction, verify your credit card, place an order, arrange for a delivery or return a purchase,

we imply that you consent to our collecting it and using it for that specific reason only.

SECTION 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate

our Terms of Service.

SECTION 4 - Payment

Payment: If you choose a direct payment gateway to complete your purchase, then we store your

credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-

DSS). Your purchase transaction data is stored only as long as is necessary to complete your

purchase transaction. After that is complete, your purchase transaction information is deleted. All

direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI

Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American

Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card

information by our store and its service providers.

SECTION 5 - Third Party Services


In general, the third-party providers used by us will only collect, use and disclose your

information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment

transaction processors, have their own privacy policies in respect to the information we are

required to provide to them for your purchase-related transactions. For these providers, we

recommend that you read their privacy policies so you can understand the manner in which your

personal information will be handled by these providers.  In particular, remember that certain

providers may be located in or have facilities that are located a different jurisdiction than either

you or us. So if you elect to proceed with a transaction that involves the services of a third-party

service provider, then your information may become subject to the laws of the jurisdiction(s) in

which that service provider or its facilities are located. As an example, if you are located in

Canada and your transaction is processed by a payment gateway located in the United States,

then your personal information used in completing that transaction may be subject to disclosure

under United States legislation, including the Patriot Act. Once you leave our store’s website or

are redirected to a third-party website or application, you are no longer governed by this Privacy

Policy or our website’s Terms of Service. Links When you click on links on our store, they may

direct you away from our site. We are not responsible for the privacy practices of other sites and

encourage you to read their privacy statements.

SECTION 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best

practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or

destroyed. If you provide us with your credit card information, the information is encrypted

using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no

method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-

DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you

want to opt-out of cookies or not.  Session_id, unique token, sessional, Allows suzie’s pet treats

to store information about your session (referrer, landing page, etc).  no data held, Persistent for

30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the

number of visits, no data held, expires midnight (relative to the visitor) of the next day, Counts

the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks,

Stores information about the contents of your cart.  _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if

the current visitor has access.

SECTION 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province

of residence, or that you are the age of majority in your state or province of residence and you

have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website. If we

make material changes to this policy, we will notify you here that it has been updated, so that

you are aware of what information we collect, how we use it, and under what circumstances, if

any, we use and/or disclose it. If our store is acquired or merged with another company, your

information may be transferred to the new owners so that we may continue to sell products to


Payment Methods
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