We strive for 100% customer satisfaction. If you have questions or concerns at any point please reach out to us. Give our customer service line a call or text to speak with a member of Suzie's Squad.
We love our independent retailers! If you have a wholesale request please email us at firstname.lastname@example.org and we will get back to you as soon as possible.
- Credit / Debit Cards
- Offline Payments
Privacy & Safety
SECTION 1 - What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP)
address in order to provide us with information that helps us learn about your browser and
SECTION 2 - Consent
How do you get my consent? When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a delivery or return a purchase,
we imply that you consent to our collecting it and using it for that specific reason only.
SECTION 3 - Disclosure
We may disclose your personal information if we are required by law to do so or if you violate
our Terms of Service.
SECTION 4 - Payment
Payment: If you choose a direct payment gateway to complete your purchase, then we store your
credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-
DSS). Your purchase transaction data is stored only as long as is necessary to complete your
purchase transaction. After that is complete, your purchase transaction information is deleted. All
direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
SECTION 5 - Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions. For these providers, we
recommend that you read their privacy policies so you can understand the manner in which your
personal information will be handled by these providers. In particular, remember that certain
providers may be located in or have facilities that are located a different jurisdiction than either
you or us. So if you elect to proceed with a transaction that involves the services of a third-party
service provider, then your information may become subject to the laws of the jurisdiction(s) in
which that service provider or its facilities are located. As an example, if you are located in
Canada and your transaction is processed by a payment gateway located in the United States,
then your personal information used in completing that transaction may be subject to disclosure
under United States legislation, including the Patriot Act. Once you leave our store’s website or
are redirected to a third-party website or application, you are no longer governed by this Privacy
Policy or our website’s Terms of Service. Links When you click on links on our store, they may
direct you away from our site. We are not responsible for the privacy practices of other sites and
encourage you to read their privacy statements.
SECTION 6 - Security
To protect your personal information, we take reasonable precautions and follow industry best
practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or
destroyed. If you provide us with your credit card information, the information is encrypted
using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no
method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-
DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you
want to opt-out of cookies or not. Session_id, unique token, sessional, Allows suzie’s pet treats
to store information about your session (referrer, landing page, etc). no data held, Persistent for
30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the
number of visits, no data held, expires midnight (relative to the visitor) of the next day, Counts
the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks,
Stores information about the contents of your cart. _secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if
the current visitor has access.
SECTION 8 - Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province
of residence, or that you are the age of majority in your state or province of residence and you
have given us your consent to allow any of your minor dependents to use this site.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that
you are aware of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it. If our store is acquired or merged with another company, your
information may be transferred to the new owners so that we may continue to sell products to